Customer Retention & Growth

Maximising the lifetime value of your customers
Businesses are often busy trying to generate new leads whilst forgetting the true value of their existing customer base. Loyal customers are more likely to spend at higher levels and be less price sensitive. Retaining and maximising the lifetime value return of existing customers is pivotal in a business’s journey to success and growth. When engaged with correctly, these customers become the ultimate brand advocate. 
Champions (uk) PLC Customer Retention & Growth.

More than just marketing 

Returning customers will, over time, turn in to brand advocates and at Champions, we help brands turn their attention to building long-lasting relationships with their customers. 

Whilst generating new leads is a pivotal part of the lead generation funnel, businesses mustn’t forget the customers that already exist. 

These customers have already embarked upon their journey with the multiple touchpoints of marketing and therefore, have a complete awareness of your business and its products or services.  

At Champions, we help businesses nurture these relationships, turning a one-time customer into one of loyalty and then, brand advocates.  

It is then these relationships that accelerate business growth and success through the acts of repeat purchasing. 

Boost profitability by improving customer retention 

There is a lot to consider, and if you aren’t sure where to start in terms of retaining customers to aid business growth, then Champions can help. 

Brand advocates and loyal customers are often the best way for businesses to grow. 

At Champions, we understand that every business is different, and therefore we provide results-driven solutions to ensure that both businesses and their customers receive the very best. 

What to expect from Champions: 

  • A strategy to support the lead generation funnel 

  • Customer satisfaction in business solutions 

  • Turning to customers into brand advocates 

  • Nurturing long-lasting relationships 


We're more than your average business consultancy

If you’re looking to increase the value of your business, get in touch today for a free two-hour consultation to discover how customer retention can accelerate business growth. 

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Need help? Call us on 08453 31 30 31